Privacy policy

Data protection declaration

Unless stated otherwise below, the provision of your personal data is neither legally nor contractually obligatory, nor required for conclusion

of a contract. You are not obliged to provide your data. Not providing it will have no consequences. This only applies as long as the

processing procedures below do not state otherwise.

“Personal data” is any information relating to an identified or identifiable natural person.

Server log files

You can use our websites without submitting personal data.

Every time our website is accessed, user data is transferred to us or our web hosts/IT service providers by your internet browser and stored

in server log files. This stored data includes for example the name of the site called up, date and time of the request, the IP address,

amount of data transferred and the provider making the request. The processing is carried out on the basis of Article 6(1) f) GDPR due to

our legitimate interests in ensuring the smooth operation of our website as well as improving our services.

Customer      account         Orders

Customer account

When you open a customer account, we will collect your personal data in the scope given there. The data processing is for the purpose of

improving your shopping experience and simplifying order processing. The processing will be carried out on the basis of art. 6 (1) lit. a

GDPR with your consent. You can withdraw your consent at any time by contacting us without affecting the legality of the processing carried

out with your consent up to the withdrawal. Your customer account will then be deleted.

Collection, processing, and transfer of personal data in orders

When you submit an order we only collect and use your personal data insofar as this is necessary for the fulfilment and handling of your

order as well as processing of your queries. The provision of data is necessary for conclusion of a contract. Failure to provide it will prevent

the conclusion of any contract. The processing will occur on the basis of Article 6(1) b) GDPR and is required for the fulfilment of a contract

with you.

Your data is transferred here for example to the shipping companies and dropshipping providers, payment service providers, service

providers for handling the order and IT service providers that you have selected. We will comply strictly with legal requirements in every

case. The scope of data transmission is restricted to a minimum.

Contact            Evaluations             Newsletter

Collection and processing when using the contact form

When you use the contact form we will only collect your personal data (name, email address, message text) in the scope provided by you.

The data processing is for the purpose of making contact. By submitting your message you agree to the processing of your transmitted

data. Processing will be carried out on the basis of art. 6 (1) lit. a GDPR with your consent.You can withdraw your consent at any time by

contacting us without affecting the legality of the processing carried out with your consent up to the withdrawal. We will only use your email

address to process your request. Finally your data will be deleted, unless you have agreed to further processing and use.

WhatsApp Business

If you communicate with us via WhatsApp, we use the WhatsApp Business version of WhatsApp Ireland Limited for this (4 Grand Canal

Square, Grand Canal Harbour, Dublin 2, Ireland; “WhatsApp”). If you have your residence outside the European Economic Area, this

service is provided by WhatsApp Inc. (1601 Willow Road, Menlo Park, CA 94025, USA).

The purpose of the data processing is to handle and respond to your contact request. For this purpose we collect and process your mobile

phone number registered with WhatsApp and, if provided, your name and additional data to the extent provided by you. We use a mobile

device for the service, the address book of which stores exclusively the data of users who have contacted us via WhatsApp. Disclosure of

personal data to WhatsApp shall not take place unless you have already consented to this with respect to WhatsApp.

Your data are transmitted by WhatsApp to servers of Facebook Inc. in the USA. Both WhatsApp and Facebook are certified under the USEU

Data Protection Agreement “Privacy Shield” and are therefore obliged to observe European data protection laws.

If the initial contact serves to implement pre-contractual measures (e.g. consultation in the case of purchase interest, order creation) or

concerns an agreement already concluded between you and us, this data processing takes place on the basis of Article 6(1)(b) GDPR.

If the initial contact occurs for other reasons, this data processing takes place on the basis of Article 6(1)(f) GDPR for the purposes of our

overriding, legitimate interest in providing quick and easy communication as well as responding to your request. In this case, on grounds

relating to your particular situation, you have the right to object at any time to this processing of personal data concerning you

and carried out on the basis of Article 6(1)(f) GDPR.

We will only use your personal data to process your request. Your data will subsequently be deleted in compliance with statutory retention

periods, unless you have agreed to further processing and use.

For more information on terms of service and privacy when using WhatsApp, please visit https://www.whatsapp.com/legal/#terms-ofservice

and https://www.whatsapp.com/legal/#privacy-policy.

Käufersiegel customer rating tool

Our website uses the ‘Käufersiegel’ customer rating tool by Händlerbund Management AG (Torgauer Straße 233 B, 04347 Leipzig).

Following your order, we would like to ask you to evaluate and comment on your purchase with us.

We will write to you for this purpose via email, making use of the technical system of the provider of the ‘Käufersiegel’ rating tool in

processing the order.

As part of this, your data is processed either with your consent or on the basis of our legitimate interests.

Processing is carried out on the basis of Article 6(1)(a) GDPR with your consent, insofar as you have expressly consented to the receipt of

feedback requests. You can withdraw your consent at any time using the corresponding link in the email, without affecting the legality of the

processing carried out with your consent up to the withdrawal. Your email address will then be removed from the distributor.

Processing is carried out without your express consent on the basis of Article 6(1)(f) GDPR due to our justified interest in truthful, verified

evaluations of our services as part of direct advertising. For this purpose we send you a feedback request electronically for our own goods

or services which you have already purchased from us. Emails are sent to the address that we obtained from you in the course of selling a

good or service. The sending of feedback requests is subject to the proviso that you have not objected to the use of your email address.

You can object to this at any time by notifying us. You will find the contact details for exercising your right to object in our imprint.

You can also use the link provided in the feedback request. This will not involve any costs other than transmission costs at basic tariffs.

The personal data saved for this purpose in the technical system of the ‘Käufersiegel’ rating tool will be deleted three months after the

delivery of goods recorded for evaluation.

Shopauskunft customer review

We use the "shopauskunft.de" evaluation tool for our website, from Händlerbund Management AG (Torgauer Straße 233 B, 04347 Leipzig;

"Shopauskunft").

Following your order, we would like to ask you to evaluate and comment on your purchase with us. For this reason, we will contact you via

email. When doing so, we will make use of a technical system known as “Rechtssichere Bewertungsanfrage (a type of evaluation request

that is legally sound, RBA)”. As part of this procedure, we will process the data pertaining to your order (order number/invoice number,

value of purchases and shipping costs) as well as your e-mail address. Processing is carried out on the basis of Article 6(1)(a) GDPR with

your consent, insofar as you have expressly consented to disclose your data and receive feedback requests.

You can withdraw your consent at any time using the corresponding link in the email or by sending us a message, without affecting the

legality of the processing carried out with your consent up to the withdrawal.

For more information about data protection when using Shopauskunft, please visit: https://www.shopauskunft.de/datenschutz.

Shopauskunft widget

The Shopauskunft widget is integrated into our website. This serves to display and advertise the number and results of our reviews

previously received from Shopauskunft.To display the widget, it is technically necessary to submit usage data to the Shopauskunft server

from your internet browser and store it for 7 days in log files (also known as server log files). Amongst this data is the name and URL of the

file accessed, date and time of the request, the IP address of the requesting computer, website from which access was made (referrer URL),

the browser used and, where necessary, the computer operating system and name of your access provider.

Processing is carried out on the basis of Article 6(1)(f) GDPR due to our legitimate interest in advertising our range by displaying customer

reviews which have already been received. This data is not stored together with other personal data.

Use of your email address for mailing of newsletters

We use your email address outside of contractual processing exclusively to send you a newsletter for our own marketing purposes, if you

have explicitly agreed to this. The processing will be carried out on the basis of art. 6 (1) lit. a GDPR with your consent. You can withdraw

your consent at any time without affecting the legality of the processing carried out with your consent up to the withdrawal. You can

unsubscribe from the newsletter at any time using the relevant link in the newsletter or by contacting us. Your email address will then be

removed from the distributor.

Shipping companies

Forwarding of your email address to shipping companies for information on shipping status

We forward your email address to the shipping company in the course of contractual processing, if you have explicitly agreed to this in the

order process. The forwarding is for the purpose of informing you by email on the shipping status of your order. The processing will be

carried out on the basis of art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at any time by contacting us or the

transport company without affecting the legality of the processing carried out with your consent up to the withdrawal.

Payment service providers

Use of PayPal

All PayPal transaction are covered by the PayPal Data Privacy Statement. You can found this

at https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=en

Use of PayPal Express

Our website uses the payment service PayPal Express from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal, L-2449

Luxembourg; "PayPal").

The processing of data enables us to offer you the option of paying via the PayPal Express payment service.

To integrate this payment service it is essential that PayPal collects, stores, and analyses data when you access the website (e.g. IP

address, device type, operating system, browser type, device location). Cookies may be used for this purpose. Cookies allow your internet

browser to be recognised.

This data processing, particularly the placing of cookies, is carried out on the basis of Article 6(1)(f) GDPR due to our overriding legitimate

interest in a customer-oriented range of varying payment methods. On grounds relating to your particular situation, you have the right

to object at any time to this processing of personal data concerning you and carried out in accordance with Article 6(1)(f) GDPR.

By selecting and using "PayPal Express", the data required for payment processing will be submitted to PayPal to execute the agreement

with you using the selected payment method. The data is processed on the basis of Article 6(1)(b) GDPR.

Further information on data processing when using the Paypal Express payment service can be found here in the associated data privacy

policy.

Cookies

Our website uses cookies. Cookies are small text files which are saved in a user’s internet browser or by the user’s internet browser on their

computer system. When a user calls up a website, a cookie may be saved on the user’s operating system. This cookie contains a

characteristic character string which allows the browser to be clearly identified when the website is called up again.

Cookies will be stored on your computer. You therefore have full control over the use of cookies. By choosing corresponding technical

settings in your internet browser, you can be notified before the setting of cookies and you can decide whether to accept this setting in each

individual case as well as prevent the storage of cookies and transmission of the data they contain. Cookies which have already been saved

may be deleted at any time. We would, however, like to point out that this may prevent you from making full use of all the functions of this

website.

Using the links below, you can find out how to manage cookies (or deactivate them, among other things) in major browsers:

Chrome Browser: https://support.google.com/accounts/answer/61416?hl=en

Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

technically necessary cookies

Insofar as no other information is given in the data protection declaration below we use only these technically necessary cookies cookies to

make our offering more user-friendly, effective and secure. Cookies also allow our systems to recognise your browser after a page change

and to offer you services. Some functions of our website cannot be offered without the use of cookies. These services require the browser

to be recognised again after a page change.

Processing is carried out on the basis of art. 6 (1) lit. f GDPR due to our largely justified interest in ensuring the optimal functionality of the

website as well as a user-friendly and effective design of our range of services.

You have the right to veto this processing of your personal data according to art. 6 (1) lit. f GDPR, for reasons relating to your

personal situation.

Advertising

Use of Facebook Pixel

Our website uses the remarketing function "Custom Audiences" by Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA;

"Facebook").

This application serves to address the visitor to the website with interest-related advertising on the social network Facebook.

We have implemented Facebook’s remarketing tag on our website for this purpose. This tag sets up a direct connection to Facebook’s

servers when you visit our website. This informs the Facebook server which of our web pages you have visited. Facebook assigns this

information to your personal Facebook user account. When you visit the social network Facebook you will then be shown personalised,

interest-related Facebook ads.

Your data may be transmitted to the USA. In accordance with the US-EU Data Protection Agreement, Facebook has become subject to the

"Privacy Shield" and is therefore obliged to observe European data protection laws.

The data processing, particularly the placing of cookies, is carried out with your consent on the basis of Article 6(1)(a) GDPR. You can

withdraw your consent at any time without affecting the legality of the processing carried out with your consent up to the withdrawal.

You can find more detailed information on Facebook’s collection and use of data and your associated rights and options for protecting your

privacy in Facebook’s privacy policy: https://www.facebook.com/about/privacy/.

Plug-ins and others

Use of social plug-ins

Our website uses social network plug-ins. The integration of social plug-ins and the data processing associated with this serves the purpose

of optimising the advertising for our products.

The integration of social plug-ins involves a connection between your computer and the servers of the service provider of the social network

which then instructs your web browser to display the plug-in on that web page, provided you have expressly consented to this. In this

process, both your IP address as well as the information on which web pages you have visited will be transmitted to the provider’s servers.

This happens regardless of whether you are registered with or logged into the social network. The information is transferred even if users

are not registered or logged in. Should you be connected simultaneously with one or more of your social network accounts, the collected

information may also be assigned to your corresponding profiles. When using the plug-in functions (e.g. by pressing the appropriate

button), this information will also be assigned to your user account. You can therefore prevent this assignment by logging yourself out

before visiting our website and before activating the button for your social media accounts.

The processing is carried out on the basis of Article 6(1)(a) GDPR with your consent. You can withdraw your consent at any time without

affecting the legality of the processing carried out with your consent up to the withdrawal. The following social networks are integrated in our

website through social plug-ins. You can find more detailed information on the scope and purpose of collection and use of the data and

your associated rights and options for protecting your privacy in the provider’s privacy policy via the link.

Facebook by Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA)

https://www.facebook.com/policy.php

Instagram by Instagram LLC. (1601 Willow Road, Menlo Park, CA 94025, USA)

https://help.instagram.com/155833707900388

Pinterest by Pinterest Inc. (635 High Street, Palo Alto, CA, 94301, USA)

https://policy.pinterest.com/en/privacy-policy

Twitter de Twitter Inc. (1355 Market Street, Suite 900, San Francisco, CA 94107, EE. UU.)

https://twitter.com/privacy

Use of social plug-ins via “Shariff”

Our website uses social network plug-ins. We use data protection-compliant “Shariff” buttons to ensure that you retain control over your

data.No connection is made to the social network servers and no data submitted without your explicit consent. “Shariff” was developed by

specialists at the computer magazine c't. It enables more personal privacy in the network and replaces the usual social network "share"

buttons. You can find more information on the Shariff project here https://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-

Datenschutz-2467514.html.

When you click the buttons a pop-up window appears, allowing you to log on with the relevant provider using your data. It is only after you

actively login that a direct connection to the social network is set up. By logging in, you give your permission for the transfer of your data to

the respective social media provider. At this time, information such as your IP address and which websites you have visited is transmitted.

Should you be connected simultaneously with one or more of your social network accounts, the information collected is also assigned to

your corresponding profiles. Therefore, you can only prevent this assignment by logging yourself out before visiting our website and before

activating the button for your social media accounts. The social networks listed below are integrated with the “Shariff” function. You can find

more detailed information on the scope and purpose of collection and use of the data, your associated rights and options for protecting

your privacy in the provider’s privacy policy via the link.

Facebook by Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA)

https://www.facebook.com/policy.php

Instagram by Instagram LLC. (1601 Willow Road, Menlo Park, CA 94025, USA) https://help.instagram.com/155833707900388

Pinterest by Pinterest Inc. (635 High Street, Palo Alto, CA, 94301, USA) https://policy.pinterest.com/en/privacy-policy

Twitter by Twitter Inc. (1355 Market Street, Suite 900, San Francisco, CA 94107, USA) https://twitter.com/privacy

Use of social plug-ins via the “2-click solution”

Our website uses social network plug-ins via the “2-click solution”. No connection is made to the social network servers and no data

submitted without your explicit consent.Standard integration of plug-ins set up a connection between your computer and the provider’s

servers when you call up pages on our website which contain such a plugin, allowing the plug-in to be shown on the web page by a notice

sent to your browser. Both your IP address and the fact that you have visited our web pages are transmitted to the provider’s servers. This

happens regardless of whether you are registered with or logged into the social network. The information is transferred even if users are

not registered or logged in. If you are also logged into the social network, this information is also assigned to your user profile. When you

use plug-in functions (e.g. activate the button) this information is also assigned to your user account, which you can only prevent by logging

out before using the plug-in. To ensure that you retain control over your data we have decided to initially deactivate the corresponding

button. This is shown by the greyed-out button. No connection is made to the social network servers and no data submitted without your

explicit consent - in the form of activation of the button.Only when you activate the button does it become active (highlighted) and set up a

direct connection to the social network’s servers.By logging in, you give your permission for the transfer of your data to the respective social

media provider. At this time, information such as your IP address and which websites you have visited is transmitted. Should you be

connected simultaneously with one or more of your social network accounts, the information collected is also assigned to your

corresponding profiles. Therefore, you can only prevent this assignment by logging yourself out before visiting our website and before

activating the button for your social media accounts.

The social networks listed below are integrated with the “2-click function”. You can find more detailed information on the scope and purpose

of collection and use of the data, your associated rights and options for protecting your privacy in the provider’s privacy policy via the link.

Facebook by Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA)

https://www.facebook.com/policy.php

Instagram by Instagram LLC. (1601 Willow Road, Menlo Park, CA 94025, USA):

http://instagram.com/legal/privacy/Pinterest by Pinterest Inc. (635 High Street, Palo Alto, CA, 94301, USA):

https://policy.pinterest.com/en/privacy-policy

https://help.pinterest.com/de/articles/personalization-and-data

Twitter (Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA):

https://twitter.com/privacy

https://twitter.com/personalization

Use of GoogleMaps

Our website uses the function for embedding Google Maps by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA;

"Google").

If you are ordinarily resident in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin

4, Ireland) is the controller responsible for your data. Google Ireland Limited is therefore the company affiliated with Google responsible for

processing your data and for compliance with the applicable data protection legislation.

This feature visually represents geographical information and interactive maps. Google also collects, processes, and uses data on visitors

to the website when they call up pages with embedded Google maps.

Your data may also be transmitted to the USA. In accordance with the US-EU Data Protection Agreement, Google has become subject to the

"Privacy Shield" and is therefore obliged to observe European data protection laws.

The data processing, particularly the placing of cookies, is carried out on the basis of Article 6(1)(f) GDPR due to our legitimate interest in

the needs-based and targeted design of the website. On grounds relating to your particular situation, you have the right to object at

any time to this processing of personal data concerning you and carried out in accordance with Article 6(1)(f) GDPR.

Further information on the data collected and used by Google, your rights and privacy can be found in Google’s privacy policy at

https://www.google.com/privacypolicy.html. You also have the option of changing your settings in the data protection centre, allowing you to

administer and protect the data processed by Google.

Use of Consentmanager

Our website uses the consent management tool Consentmanager from Jaohawi AB (Håltegelvägen 1b, 72348 Västerås, Sweden;

"Consentmanager").

The tool enables you to grant consents to data processing via the website, in particular the placing of cookies, and to make use of your

right of revocation for consents already granted.

The processing of data serves the purpose of obtaining necessary consents for data processing and to document these, thereby complying

with statutory obligations.

Cookies may be deployed for this purpose. In this process the following information, inter alia, can be collected and transmitted to

Consentmanager: Date and time of the page retrieval, information on the browser and device you are using, anonymised IP address, opt-in

and opt-out data. This data will not be forwarded to other third parties.

The data processing is carried out on the basis of Article 6(1)(c) GDPR to comply with a legal obligation.

More information on data protection at Consentmanager can be found at: https://www.consentmanager.net/privacy.php

Rights of persons affected and storage duration

Duration of storage

After contractual processing has been completed, the data is initially stored for the duration of the warranty period, then in accordance with

the retention periods prescribed by law, especially tax and commercial law, and then deleted after the period has elapsed, unless you have

agreed to further processing and use.

Rights of the affected person

If the legal requirements are fulfilled, you have the following rights according to art. 15 to 20 GDPR: Right to information, correction,

deletion, restriction of processing, data portability. You also have a right of objection against processing based on art. 6 (1) GDPR, and to

processing for the purposes of direct marketing, according to art. 21 (1) GDPR.

Contact us at any time. Our contact details can be found in our imprint.

Right to complain to the regulatory authority

You have the right to complain to the regulatory authority according to art. 77 GDPR if you believe that your data is not being processed

legally.

Right to object

If the data processing outlined here is based on our legitimate interests in accordance with Article 6(1)f) GDPR, you have the right for

reasons arising from your particular situation to object at any time to the processing of your data with future effect.

If the objection is successful, we will no longer process the personal data, unless we can demonstrate compelling legitimate grounds for the

processing that outweigh your interests or rights and freedoms, or the processing is intended for the assertion, exercise or defence of legal

claims.

If personal data is being processed for the purposes of direct advertising, you can object to this at any time by notifying us. If the objection

is successful, we will no longer process the personal data for the purposes of direct advertising.

last update: 23.10.2019